Frequently asked questions

We advise you on your experience.

FAQ 2021-06-22T10:44:51+00:00
Do the activities include insurance? 2021-06-22T10:44:02+00:00

All our activities include insurance. We consider it a basic guarantee that all our activities are covered by insurance, providing full coverage for the time you spend with us.

How should I dress on board? 2021-06-22T10:43:51+00:00

The most suitable clothing includes comfortable trousers, short-sleeved T-shirt, long-sleeved windbreaker, white or light-coloured non-slip soled shoes that do not mark the boat deck and a jumper as it is usually cooler at sea. Gloves are an optional extra but recommended.

What should I take on board? 2021-06-22T10:43:42+00:00

Sunglasses are essential as the boat decks are white and produce a lot of glare. Caps are advisable as long as they fit snugly and do not blow off easily.

How should I protect myself from the sun? 2021-06-22T10:43:23+00:00

It is important that we apply sun cream with a high protection factor before setting sail and that we reapply more cream after each swim. Of course, it is necessary to use an awning to avoid being exposed to the sun for a whole day, as the sun is very strong in the sea due to the reflections it produces.

What happens if clients do not show up on the day of the activity, without prior notice? 2021-06-22T10:43:14+00:00

In case the client does not attend the day of the activity, Boat Experience is not responsible for the refund of the amount of the activity.

Tips for undocking the boat to go sailing 2021-06-22T10:43:04+00:00

It is essential to follow these simple tips before undocking the boat:

  • It is advisable to familiarise yourself with the boat before leaving.
  • Study well where and how the cruise ship is moored because when returning to port we will use the same elements to moor it.
  • We will have a free fender on deck.
  • Make sure that no lines are left in the water as they could become entangled with the propeller.
  • Do not obstruct the helmsman’s visibility during the manoeuvre.
Tips for docking your boat after sailing 2021-06-22T10:42:35+00:00

It is essential to follow these simple tips before docking the ship:

  • When arriving at the quay, the fenders must be in place
  • A crew member should be at the bow ready with the bichero to avoid hitting other boats or the quay
  • We will dock from the stern
  • When we are close enough, one crew member will jump ashore to pass the mooring lines and avoid hitting the quay
  • When the manoeuvre is completed, we will check that the fenders are working properly
  • We will secure the lines
  • Hose down the boat to remove the saltpetre
What can I do to avoid getting dizzy? 2021-06-22T10:42:02+00:00

For those who suffer from sea sickness (seasickness), we recommend taking a Biodramine one hour before departure and avoid sailing with an empty stomach, nor too full. Once on board, it is best not to think about the possibility of seasickness to avoid the psychosomatic component.

What should I do if I get dizzy? 2021-06-22T10:40:38+00:00

If the symptoms are mild, it is advisable to be on deck, in a place where there is a breeze and looking towards the horizon. Cooling the forehead and the back of the neck also tends to relieve the symptoms and under no circumstances should you enter the cabin. When seasickness is more severe, the best thing to do is to go back overboard (always to leeward) and go down to sleep in a cabin.

Is it possible to sail in winter? 2021-06-22T10:40:22+00:00

With a good jacket, gloves and hat, fun is guaranteed. It is advisable to bring a change of clothes and if the sailing clothes are technical, the better, as they will allow perspiration and we will be more comfortable. The Mediterranean allows us to sail all year round.

Can children go? 2021-06-22T10:39:19+00:00

No problems. Just worry about enjoying yourselves. In case of seasickness, you can prevent it with children’s tablets to avoid seasickness. Also, in this situation, it is advisable to take the child to the cabin, which is where the boat moves the least during the crossing. If in doubt, it is best to consult a paediatrician.